Q1:Are you a Factory or trading company?
A1: We are a factory which is located in Hangzhou,China.Our enterprise(TianSong Medical instrument Co., Ltd) has been specialized in medical instruments over 20 years.

Q2: What is your quality control process?
A2: We are certified with ISO, and strictly follow the ISO procedures. We do 100% testing for medical instruments and endoscopes before the order has been deliveried.

Q3:What is Certificates do you have?
A3:Our flashlights have been tested by CE and RoHS Sandards which is complied with the European Directive.

Q4:How is the after sales service?
A4:We have a professional team which is in charge of after-sales service, also a service hot-line dealing with your complains and feedback.

Q5:What is your Delivery Time?
A5:7-15 days after order confirmed.

We will make the delivery as soon as possible with the guaranted quality.